Terms & Conditions

1. Introduction

These Terms and Conditions govern the use of services provided by Hillingdon Print Ltd. By placing an order, you agree to be bound by these terms.

2. Services

We provide print management services tailored to customer requirements. All specifications must be confirmed in writing before production begins.

3. Pricing and Payment

All prices are quoted exclusive of VAT unless stated otherwise. Payment terms are agreed upon at the time of order confirmation.

4. Delivery

Delivery timelines are estimates and may vary. We are not liable for delays caused by third-party couriers or suppliers.

5. Intellectual Property

All artwork and content provided by the customer must not infringe on third-party rights. We reserve the right to refuse any material deemed inappropriate.

6. Data Protection

Customer data is handled in accordance with UK GDPR regulations. We do not share personal information with third parties except as required to fulfill your order.

7. Termination

We reserve the right to terminate services if terms are breached or if payment is not received within the agreed timeframe.

8. Customer Complaints

If you are dissatisfied with any aspect of our service, please contact us at:

Email: info@hillingdonprint.co.uk

Phone: 01895 540 314

Complaints must be submitted within 10 working days of receiving goods. We aim to acknowledge complaints within 2 working days and resolve them promptly.

9. Privacy and Cookies

We are committed to protecting your privacy. Personal data is collected and processed in accordance with UK GDPR. Our website uses cookies to enhance user experience and monitor site performance. By using our website, you consent to the use of cookies.

For more details, please refer to our Privacy Policy and Cookie Policy.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.